Effective Date: January 1, 2026

1. Introduction Welcome to Pipra Cafe. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or order from us.
2. Information We Collect When you place an order or sign up for our newsletter, we may collect the following:

• Personal Identity: Name.
• Contact Data: Phone number and Email address.
• Delivery Data: Physical address and landmark instructions.
• Transaction Data: Order history and payment method (we do not store raw credit card details; these are processed securely by our payment gateway partners).

3. How We Use Your Information We use your data strictly to:

• Process and deliver your food orders.
• Contact you regarding order updates or delivery issues.
• Improve our menu and website based on customer preferences.
• Send promotional offers or coupons (only if you have opted-in).

4. Data Sharing We do not sell or trade your personal information to outside parties. However, we may share necessary details with:

• Delivery Partners: Third-party riders (like Pathao/Foodpanda) if our internal fleet is busy, strictly to fulfill delivery.
• Payment Processors: To securely handle bKash/Card transactions.
• Legal Authorities: If required by Bangladeshi law.

5. Cookies Our website uses cookies to enhance your browsing experience (e.g., remembering your cart contents). You can choose to disable cookies through your browser settings, but some website features may not function properly.
6. Data Security We implement standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights You have the right to:

• Request access to the personal data we hold about you.
• Request correction of incorrect data (e.g., changing your address).
• Request deletion of your account/data from our system.

8. Contact Us If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@pipracafe.com
• Phone: +880 1700-123456